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PAYMENT:
- For your protection and ours,
we only accept PayPal for payment. PayPal is
easy to use; doesn't cost the consumer to send
money and gives you the convenience of paying with
your credit card / debit card or check.
SHIPPING:
- We offer free shipping and
insurance, using UPS Ground. UPS Ground
will not ship to Post Office boxes. If you
request another method of shipping, please
contact us, as there will be an additional
charge, including insurance. Items will
not be shipped without insurance.
- We prefer not to ship
Internationally. If, we do ship
Internationally, you must contact us prior to
purchase for a shipping quote. Please note
that you will be charged a surcharge, in
addition to the shipping. The buyer is
responsible for customs duty on all purchases.
In the event of a return from an International
purchase, any and all costs will be deducted
prior to any refund.
RETURNS:
- If the item you purchase is
not as describe, your money will be refunded.
You must notify us within five (5) days from
date of receipt for return instructions, in
the event of any discrepancies. You are
responsible for returning the item in the same
condition, which includes packing, insuring
and providing a tracking number.
- If you must return an item
for any other reason, other than a discrepancy
in our description, we will charge a 25%
restocking fee.
ABOUT US:
- We deal only in Authentic
Native American Art, all are original and
most are one of a kind. The bowls and jars
created by Marlyn Werner, a
Cherokee/Choctaw, are reproductions of items
found in Indian digs. These items are not
allowed to be removed so she obtains photos
of the artifact and reproduces them exactly
as they were originally created. The bowls
are 1 of 10 and the cooking pot is 1 of 1.
- The items you are
purchasing are authentic Native American
Art. It is illegal to sell items
stated as Native American, when they are
not made by Native Americans.
CONTACT US:
- We make every attempt
to reply within 24 - 48 business hours to
emails. Our business hours are:
8 a.m. - 5 p.m. PST M - F.
- Email:
sales@spirit-wind.com
- Voice: (702)
378-0273
LAY-A-WAY:
- We do accept
lay-a-way. Upon payment of the
required 50% deposit, your item will be
placed on hold. The balance must
be paid within 60 days, with 25% payment
in 30 days from original purchase and
the final 25% in 60 days from original
purchase.
- Lay-a-way sales are
an effective method of allowing our
customers obtain fine Native American
Art, in an affordable manner.
However, abuse of our policy will result
in the termination of our lay-a-way
plan, without further notice.
- We will charge a 25%
restocking fee, deducted from your
original deposit, for lay-a-way plans
voided by the customer.
If your questions
haven't been answered by our Terms of Service,
please feel free to contact us. We value our
customers satisfaction.
We provide Artists' Bio
and Certificates of Authenticity, when
available, for each item sold.
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